Hertz Trondheim Lufthavn Værnes - Stjørdal

Adresse: Trondheim Lufthavn, Værnes, 7502 Stjørdal, Norge.
Telefon: 73503500.
Nettsted: hertz.no.
Spesialiteter: Bilutleiefirma.
Andre interessante opplysninger: Inngang for personer i rullestol, Parkering for personer i rullestol.
Anmeldelser: Dette selskapet har 10 anmeldelser på Google My Business.
Gjennomsnittlig mening: 2.1/5.

Plassering av Hertz Trondheim Lufthavn Værnes

73503500

Hertz Trondheim Lufthavn Værnes er en bilutleiefirma som er lokalisert ved Trondheim Lufthavn, Værnes i Stjørdal kommune.

Firmaens adresse er Trondheim Lufthavn, Værnes, 7502 Stjørdal, Norge. De kan kontaktast telefonisk på 73503500.

Hertz Trondheim Lufthavn Værnes har en hjemmeside der du kan finne mer informasjon og bokingsmuligheter: hertz.no.

Denne bilutleiefirmaen har spesialiteten i å leie ut biler i en rask og enkel prosess. De har en variert flåte av biler, fra småbil til store bilmerker, for å oppfylle alle kunders behov.

Hertz Trondheim Lufthavn Værnes har tilgjengelige parkeringsplasser og inngang for personer i rullestol. Det er viktig å merke seg at det kan være behov for å ringe opp forhånd for å sikre at alt er i orden for kundens behov.

På Google My Business har Hertz Trondheim Lufthavn Værnes 10 anmeldelser og den gjennomsnittlige meningen er 2.1/5. Det er viktig å lese gjennom kunderevieuene for å få en bedre forståelse av hvordan firmaet fungerer og hvordan de håndterer kundeservice.

Re kommendasjon: Hvis du er på jakt etter en pålitelig og enkel bilutleiefirma, kan vi anbefale Hertz Trondheim Lufthavn Værnes. Vi anbefaler å bokere bilen på forhånd via deres hjemmeside for å sikre at bilen er klar og ventende når du kommer. Les også gjennom kunderevieuene for å få en bedre forståelse av hvordan firmaet fungerer før du tar kontakt med dem.

Anmeldelser av Hertz Trondheim Lufthavn Værnes

Hertz Trondheim Lufthavn Værnes - Stjørdal

Bjarte Hitland

1/5

Skulle hente bil som var bestilt og betalt, men kontoret var stengt. Heldigvis ordna det seg med bil hos konkurrentene ved sida. Tok 2 månader å få tilbake pengane.

Olav Andreas Hove

3/5

Bilen var ren og iorden men service var så som så

Olivier Naton

1/5

Hertz Norway gave me the worst client experience ever.
At pick-up, they pretented the car was in perfect condition and with no body damage. I found multiple scratches, on multiple parts. I struggles 2 days to find how to report them (no information given at pickup).
During my trip, the car had a malfunction affecting the security (tyre pressure control system did not work correctly - red alarm went on, with a scary alert "malfunction, contact your dealer) - I contacted Hertz to get support. They never responded.
The return of the car was painfull and unsecured: unattended public parking lot, with a lot of traffic. We checked the car and it was in same condition as when we picked it up. 3 days after, Hertz sent us an email pretending we were responsible for a new scratch. We formally denied it ; there was no scratch when we returned the car. But the car remained unattended in an open public parking lot for a couple of days after the return. Despite our numerous emails, Hertz did not even listen to us. They charged us 11219 NOK (1000€) for repairs they don't even do (we found multiple scratches when we picked up the car ; they were obviously not repaired.
By the way, Hertz also charged us 5000 NOK (450€) for returning the car in a different city (pick up in Trondheim airport - 3rd largest city in Norway ; returned in Bergen downtown - 2nd biggest city in Norway).
Clearly works client experience ever. I'm blacklisting Hertz from now on. And I strongly don't recommend them based on the so poor experience they gave me.

Brian Rutten

1/5

When we returned the car there was nobody available to assess the car with us. After arriving back home we recieved many payment request for "damage done to the car". These amounts of money were just substracted of our credit card without any notice. We felt scammed by this company and shall never rent with hetz again. BE CAREFULL DO NOT RENT HERE!

Hadas Gat

1/5

When receiving the car, they tried to charge us a higher amount than in our order.

We received the car in a dark parking lot and no representative of the rental company was present to help and explain us about the car. One of the damages mentioned, which was in the car, was in the trunk cover, which bothered us a lot during the trip.

When returning the car, during daytime hours, there was no representative to receive the car and confirm its condition, which was in good order, as we received it.

To our surprise, we received an email indicating that we, allegedly, caused damage to the car's wheel rim and charged our credit card approximately 250 euros. In their attached photos, it is a minimal damage, which does not justify treatment. In all our journy, there was no incident that could have caused damage.

We came across the opinion of another customer at the same herz branch, who states that a similar incident happened to him. This seems like a dishonest method of collecting more money from their customers....

Dimitris Tsoubaris

1/5

I called Hertz at the airport, where I would return the car, and asked (a day in advance) if it would be alright if I brought it in about two hours later. I explicitly asked if there would be an extra charge and they clearly answered that there would be no problem. I know realise that I have been charged one extra day. I have called and emailed them and am still waiting to hear from them...

Pim Hartman

1/5

Het reserveren en ophalen ging allemaal voorspoedig. Echter kreeg ik zonder duidelijke uitleg de sleutel mee. Ik was zelf verantwoordelijk voor het opnemen van eventuele schade, via een link in de email. Dit is mij nooit goed verteld. Ik had dus alles goed moeten controleren in een donkere garage.

Ik zou schade aan een velg hebben gereden. Ik kan mij dit niet voorstellen maar ik kan het onmogelijk bewijzen. Vies spelletje om dit op deze manier te doen van Hertz. Heel klant onvriendelijk. Loop gewoon samen de auto na en wees eerlijk.

Christos Nikologiannis

5/5

Everything was great and automated. Thank you.